Privacy Policy

Welcome to HiPet’s official website.

This site is owned by HiPet USA Inc., and this Privacy Policy is designed to inform you about our practices regarding collection, use, and disclosure of information that you may provide through this site. Be sure to read this entire Privacy Policy before using or submitting information to this site.


By using this site, you agree to the terms of this Privacy Policy. Whenever you submit information via this site, you consent to the collection, use and disclosure that information in accordance with this Privacy Policy.

About Children

This site is not intended for children under the age of 13. We will not knowingly collect personally identifiable information via this site from visitors in this age. We encourage parents to talk to their children about their use of the Internet and the information they disclose to websites.

Information You Provide

Some areas of this site may ask you to submit personally identifiable information in order for you to benefit from the specified features (such as newsletter, order processing, and subscriptions) or to participate in a particular activity (such as sweepstakes or other promotions). You will be informed which information is required and what information is optional.

– We only collect personally identifiable information from you when you voluntarily register on the site, place an order, request a catalog, or enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.

– When ordering or registering, we may ask you for your name, email address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.

– If you choose to use our referral service to tell a friend about our site, we will ask you for your friends name and email address. We will automatically send your friend an email inviting him or her to visit the site. We do not transfer this information to outside parties.

Use And Disclosure Of Information

If you provide personally identifiable information to this site, we may combine such information with other actively collected information unless we specify otherwise at the point of collection. We may disclose personally identifiable information you provide via this site to other affiliates that and treat it in accordance with this Privacy Policy and use it for the same purposes. We may also disclose personally identifiable information you provide via this third parties that are not HiPet USA Inc. affiliates, but only:

(i) To contractors we use to support our business (such as fulfillment services, technical support, delivery services, and financial institutions), in which case when we require such third parties to agree to treat it in accordance with this Privacy Policy and use it for the same purposes;
(ii) In connection with the sale, assignment, or other transfer of the business of this site to which the information relates, in which case we will require any such buyer to agree to treat it in accordance with this Privacy Policy and use it for the same purpose; or
(iii) To respond to law enforcement requests or where required by applicable laws, court orders, or government regulations.

The collection, use, and disclosure of information contemplated in this Privacy Policy may involve a transfer of the information to jurisdictions located outside of the country of residence that may not have equivalent laws and rules regarding personally identifiable information. In these cases, you will be asked to consent to transfers and disclosures in accordance with this Privacy Policy.

Access, Correction And Deletion

To keep personally identifiable information that you provide via this site accurate, current, and complete, please contact us as specified below and we will take appropriate steps to update or correct such information in our possession, or to delete your information from our contact list.


This site takes reasonable steps to protect personally identifiable information as you transmit it to our site and to protect such information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. You should keep in mind that no Internet transmission is ever completely secure or error-free. In any particular, email sent to or from this site may not be secure.

Links To Other Websites

This site may contain links or references to other websites to which this Privacy Policy does not apply. We encourage you to read this Privacy Policy of every website you visit.

How To Contact Us

If you have any questions, requests, or concerns related to this Privacy Policy or the information practices of this site, or if you would like to opt out of future communications, please contact us as follows: HiPet USA Inc. Attn: HiPet Information Center, 2540 Corporate Place, Ste. B-104, Monterey Park, CA 91754

Changes To This Privacy Policy

If this Privacy Policy changes, the revised policy will be posted on this site. Please check back periodically, and especially before you provide any personally identifiable information.

This Privacy Policy was last updated on October 1st, 2011